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Skip the call centre queues and get answers to your burning questions about your Telkom connection, troubleshoot network issues with a touch of a button, view bills and more with Telkom Self-Service channels.
Send a WhatsApp message to 0811 601 700 to access your usage information upgrade your service, snap to recharge, shop deals and more.
Snap to recharge with Telkom on
Here’s another way we’re providing you with the flexibility to recharge airtime or data however you like. Recharge via WhatsApp in 4 simple steps, all in under a minute. Purchase a voucher and do the following:
Get the guidance you need to troubleshoot issues with your mobile, fixed and hybrid services. Use our self help tools, read FAQ’s and if you still can’t find what you’re looking for, our special forces hold the intel to know what you want before you say a word.
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