Telkom Self-Help.
Easy. Convenient.
Easy. Convenient.
Upgrade to have a better experience online.
Skip the call centre queues and get answers to your burning questions about your Telkom connection, troubleshoot network issues with a touch of a button, view bills and more with Telkom Self-Service channels.
Register on the Telkom Web Self Help Portal to do the following:
Send a WhatsApp message to 0811 601 700 to access your usage information upgrade your service, snap to recharge, shop deals and more.
Snap to recharge with Telkom on
WhatsApp
Here’s another way we’re providing you with the flexibility to recharge airtime or data however you like. Recharge via WhatsApp in 4 simple steps, all in under a minute. Purchase a voucher and do the following:
Get the guidance you need to troubleshoot issues with your mobile, fixed and hybrid services. Use our self help tools, read FAQ’s and if you still can’t find what you’re looking for, our special forces hold the intel to know what you want before you say a word.
Check balances, report fraud, reset your password by sending a text and your mobile number to 30591.
Simply dial 081180 and get assistance from our IVR. Get immediate assistance when managing your account, make changes to your service, and so much more.
To ensure that you get the most out of your deal, check that your area has compatible LTE coverage
For Terms and Conditions, follow this link:
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