Live and work from home, uninterrupted with Self Service.
Top up and manage your accounts.
Get all the guidance, help and contact info you need to manage your online life from the comfort of your home. Apps, platforms, portals, tutorials and numbers to call.
Telkom App
Download and register for easy mobile access including balances, account management, products and top-ups.
Web Self-Service Portal
Login and Register on Web Self-Service Portal to help you stay in touch and online!
- View Breakdown of your balance and usage history
- Manage your Account and Pay your Bills
- Manage your Product and Top-Up bundles
Get Help
Get the guidance you need to trouble-shoot issues with your mobile, fixed and hybrid services. Use our self-service tools, read our FAQs; and if you still can't find what you're looking for, our special forces hold the intel to know what you want before you say a word.
Useful Contacts
WhatsApp Helpline 081 160 1700
Business and Consumer Prepaid
Check available Balance, Usage Information, Voucher Recharge and Upgrades.
Business and Consumer Post-paid
Get your invoice amount, data upgrade, limit increases and more
New to Telkom?
Get help with fixed line migration, Voucher Recharging and all the answers to your frequently asked questions.
Need to contact Telkom customer care?
Mobile:
081180
(free from a Telkom Mobile phone)
Home:
Sales 10213 & Service - 10210
(free from a Telkom landline)
Business: Sales
Service - 10217
(free from a Telkom landline)
Check your coverage
To ensure that you get the most out of your deal, check whether your
area has compatible coverage.
The Small Print.
For Terms and Conditions, follow this link: