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Some of the top FAQs that may help...

Are there any restrictions when using the Free Unlimited WiFi service?

You’ve got a cap of 10GB per month. If you reach this before the end of the month, your speed will slow down to a very low 128Kbps until your 10GB is reset at the beginning of the following month.

Can I have my debit order invoice delivered to me via email?

Yes, you can Talk To Us now and receive your bill electronically.

How do I settle my outstanding Telkom invoices by bank deposit?

You can pay us by EFT or by cash transfer. Just email us for the correct account details.

Is there a limit to the number of times I can purchase a prepaid internet bundles?

No, you can buy as many bundles as you want.

How can I login/reset password/unlock/register my account?

Forgot your password?

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Understand your bill

Can't connect to the internet

Setting up email

Connecting to Wifi

Ask the Community

Some of the top FAQs that may help...

Select the department you want to talk to below:

Understand
your bill

Can't connect
to the internet

Setting up
email

Connecting
to Wifi

Ask the
Community