eSIM
An eSIM is a digital SIM that allows you to activate
a tariff plan from Telkom without having to use a physical SIM.
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eSIM allows a customer to download a network profile which will install the necessary network information
which is normally configured on a traditional SIM.
This is done via a Remote SIM Provisioning (RSP) Platform - Over the air.
To install an eSIM profile on an eSIM-enabled device, follow the steps specifically related to your device, either iOS or Android. These steps will be part of the "Mobile Network Settings" on your device.
Please note that an active data session is required in order to download the eSIM profile.
- Unable to lose the SIM and more reliable than traditional SIMs.
- Easier to switch between Carriers - Remote Provisioning
- eSIMs can be updated over the air (OTA)
- Same level of security as with traditional SIMs
Telkom customers with an eSIM enabled device will need to visit a Telkom store and receive an eSIM voucher pack. This voucher will be the same as the traditional SIM pack, but without a physical SIM.
Inside the eSIM voucher pack, there will be a QR code that customers will need to scan in order to install the eSIM profile.
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